Questions & answers

Everything people ask most often. Missing an answer — email us or ask right in the dashboard.

Straight answers

Questions & answers

What is a voice AI agent?

It is software that talks to your customers on the phone in a natural voice: it answers questions about your business, takes requests and records agreements. You give it a script and a knowledge base — then it works on its own, 24/7.

Can I try it for free?

Yes. After signing up you create an agent and talk to it right from your browser — free, up to 10 test minutes. Real phone calls are enabled once you pick a plan.

How does the agent learn about my business?

Point the platform at your website — it indexes it into a knowledge base, and the agent answers with your facts: services, prices, hours. Individual facts can be added or corrected manually, and the conversation script can be generated from the knowledge base in one click.

How do I connect my phone number?

Via SIP: you connect your existing number from your operator to the platform, and the agent answers inbound calls to it. A step-by-step guide is in the dashboard under "Phone number".

What do I see after each call?

In the dashboard — the recording, transcript, caller number and a detailed summary. Right after the call a report arrives by email or Telegram — channels and content are configurable.

How much does it cost?

Plans come with a monthly bundle of minutes — see current prices on the Pricing page (they are pulled live from the dashboard). You pay when you are ready: until then you test for free.

Does the caller know they are talking to an AI?

Yes — at the start of the call the agent honestly says the conversation is handled by an AI assistant. That is both ethical and protects your brand from surprises.

What if a question is too complex for the agent?

The agent warm-transfers the call to your staff member or takes a voicemail — you lose nothing.

What happens when my plan minutes run out?

Your remaining minutes are always visible in the dashboard. When the bundle is used up, calls pause until you top up — no hidden charges beyond your plan.

What languages does the agent speak?

Ukrainian, English and more — the language and voice are chosen when you create the agent (100+ voices available).

Try a voice agent today

Sign up in a minute, the browser test is free. Pay only when you are ready to take real calls.

Try it free

Questions? Email us: hello@myrolit.com